Depending on the type of soft booking a customer makes, their email experience will differ. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. The basic gist is that these emails include a recap of the information the customer initially requested as well as a "call to action" to follow up. They also inform their customers on organization, storage, and moving tips, and cover the self-storage industry in their SpareFoot Storage Beat.All this information is available on their website.. Compliments, Complaints, and Tips for SpareFoot GetHuman does not work directly with Sparefoot's customer support operations. For example, this is an email confirmation for a customer who found SpareFoot through our partnership with Penske: As seen above, after a customer completes their reservation, we send them an email letting them know that their unit is confirmed and reserved. Reservations. Additional services, such as portable storage or moving trucks, are arranged through a third party, but SpareFoot customers can get up to 10% off. SpareFoot | 3,564 followers on LinkedIn. SpareFoot Review Request - This email asks the customer to rate SpareFoot's service on Trustpilot which is an independent review site. SpareFoot is the largest marketplace for storage, making it easier to move and store your stuff. The Sparefoot help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for … Sparefoot Help Pages: What to Know. Jan send me the required paperwork in advance of me arriving to Nashville. Check out what 34,055 people have written so far, and share your own experience. Do you agree with SpareFoot’s star rating? We encourage you to use this tool for both positive and negative reviews you receive; this gives you a chance to interact with your current reviewers and show off your incredible customer service to prospective tenants! If they say yes, we encourage them to leave a, If they say no, we attempt to figure out why and see if we can still save the customer for you. We'd love to hear from you! Viewing a List of SpareFoot Reservations (and their contact information) A Customer Booked a Unit I Do Not Have Available; I Can't Get in Contact with a SpareFoot Reservation; Why Doesn't SpareFoot Charge a Deposit to Hold Units? We make it easy to track the lifetime value of your customers, and you'll see how SpareFoot gives you positive ROI. 4 reviews for SpareFoot, 1.0 stars: 'So when i expressed my concern of a complete no office on or offisite he told me i. Outstanding Customer Service Outstanding Customer Service The service representative was friendly, attentive, and understanding. SALT LAKE CITY, June 14, 2012 /PRNewswire via COMTEX/ -- inContact, the leading provider of cloud contact center software and agent optimization tools, today announced that SpareFoot, a self-storage comparison website, has recognized the benefits that the flexible and integrated cloud contact center environment has delivered … Such a cool spot, all the units are ground level with easy-access loading ramp. Products of SpareFoot. Excellent customer service. Contact SpareFoot customer service. Our website lets you compare the most storage options nationwide and pick the best solution for your needs, whether it's traditional self-storage or full-service storage. Service, Price and Location Can't Be Beat! Do you agree with SpareFoot's TrustScore? In addition to the post move-in email, we also send the customer: Take a look at this inquiry article for more about how this works. SpareFoot Overview. Want to learn more about marketing promotions and incentives? SpareFoot Review Request - This email asks the customer to rate SpareFoot's service on Trustpilot which is an independent review site. Un Addetto al Customer Service deve possedere competenze sulle operazioni di vendita, la gestione degli ordini e l’organizzazione commerciale dell’azienda. Sparefoot doesn't have an online help desk for customer service, but you can call them on the phone. The customer group helps the people who are paying money to rent self-storage units, and the client group helps the people who are making money by renting out self-storage units that they own or operate. I would rate my experience with SpareFoot as 5 out of 5 stars. SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. However, if there is a wide spread of days between their reservation and their scheduled move-in date, they may receive pre-move-in emails which are intended to keep the customer reminded about their upcoming reservation. 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