Registered in England and Wales with number 04138203. Royal Mail Group Limited Trading as Royal Mail. Getting help from Royal Mail. Royal Mail has collected 1722 reviews with an average score of 1.12. Our help centre contains lots of information and may answer your enquiry. After this, you will have the option to press 1 to report a lost, damaged, or delayed items. Please consider … FOR ASSISTANCE ON ALL THINGS ENFIELD, CONTACT US AT : 1800 210 0007 (Roadside Assistance 24x7 and Customer support 9 AM - 9 PM) Know More How can I contact Royal Mail customer service team? Royal Mail Complaints Number. If you’ve got an enquiry or want to complain about Lost, Damaged or Delayed Mail, Post Person Complaints and feedback, Delivery and Collection or any other Royal Mail Product and Service visit the Royal Mail website, where you will find details of how to get in touch with them. After weeks of not receiving the order, we went back into the account and saw that the order was cancelled by Royal Mail. Royal Mail Customer Service Phone Number : RoyalMail Contact Email Id February 6, 2018 February 6, 2018 rmt If the customer wishes to complain about a Royal Mail service or facing any issue, he/she should contact the Royal Mail Customer Services. Royal Mail Customer Service Phone Number : RoyalMail Contact Email Id February 6, 2018 February 6, 2018 rmt If the customer wishes to complain about a Royal Mail service or facing any issue, he/she should contact the Royal Mail Customer Services. However, because the mail needs to be sent to an address different to that written on the letter or parcel, it can take a little longer to arrive.. As a residential customer, press 1, and then press 4 to report a problem with a Royal Mail service. Not the best customer service. Please allow an extra day in addition to the usual posting times for redirected mail to arrive. Royal Mail has collected 1722 reviews with an average score of 1.12. ... Called back after discovering that my complaint is not possible to report or make a claim against in what is the mine field of their awful online platform. Contact Us. For more information, including opening hours and a full list of available services, visit this page. You need to dial Royal Mail UK contact number 0345 774 0740. No reason given why that was the case, no cancellation e-mail sent to us. We’re currently receiving extremely high volumes of enquiries. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). To make a complaint to Royal Mail over the phone, you should call them on 0844 381 0831. For getting information regarding parcels and delivery of your order, you can reach Royal Mail customer service. 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